Reservationless-Audio

FAQs

You can use Reservationless-Audio conferencing anytime you are hosting smaller meetings that do not require a reservation or an operator to conduct a call.

No reservations are required with Reservationless-Audio. Just inform your participants of the time, day and dial-in information.
Reservationless-Audio offers a variety of features to enhance your call including record and playback, project codes for bill back, toll-free dial-in for international participants and operator assistance.
At any time during your call, you can request an operator simply by pressing *0 on your phone keypad.
At default you will have up to 150 participants on a Reservationless-Audio call. Larger bridging is available upon request.

To start a call:

  1. At the specified time, dial your Reservationless-Audio dial-in number.
  2. Enter your conference code followed by #.
  3. Press * to identify yourself as the leader.
  4. Enter your leader PIN followed by #.
  5. Press 1 to begin your conference or press 2 to change your default conference options.
  6. If the security passcode option is enabled you will enter it at this time.

For participants to join your call, instruct them to:

  1. Dial the Reservationless-Audio dial-in number at the specified time.  
  2. Enter the conference code followed by #.

If the security passcode option is enabled the participant will enter it at this time.

After entering the incorrect PIN three times, you will hear the following message, 'I'm sorry, but your entry is not valid. Please hang up and try connecting to the conference again. Goodbye.' In order to receive your leader PIN, please contact customer service and provide your conference code, owner number, first name, last name and address.
After entering the incorrect conference code three times, you will be disconnected. Please confirm your conference code and try to join your conference again.

Once dialed into your conference, simply use your telephone keypad to access these commands:

*0 Operator assistance – conference
00 Operator assistance – individual
*1 Dial-out to a participant – leader only
*2 Begin/end conference record – leader only
*3 Change entry/exit method (recorded names, tones, silence) – leader only
*4 Private roll call
*5 / #5 Mute/unmute all lines except leader's – leader only
*6 / #6 Mute/unmute your own line
*7 / #7 Lock/unlock conference (including operator) – leader only
*8 Allow/disallow conference continuation – leader only
*9 Start/join sub-conferencing
11 Third-party conference start - bypass hold music to start call as leader
*51 / #51    Lecture mode on/off – leader only
#99 Disconnect all lines except leader’s – leader only
*# Private participant count
** List available keypad commands
NOTE: All of the above commands may not be enabled on your account.
Yes, participants that join the conference after you complete the group mute command will be muted.

Owner numbers are assigned to each InterCall user and is your unique identifier. When you are setting up a conference with an operator or requesting edits to your account settings, your owner number is used to identify your InterCall account.

To access or change your conference code:

  1. Go to http://speakspace.tcconline.com  
  2. Enter your username and password (if you have not established an online account, please create that first).
  3. Click Manage Your Account.
  4. Click View/Edit Owner Information.
  5. Click View Product Details.
  6. Access and change your conference code.

To access or change your leader PIN:

  1. Go to http://speakspace.tcconline.com.
  2. Enter your username and password (if you have not established an online account, please create that first).
  3. Click Manage Your Account.
  4. Click View/Edit Owner Information.
  5. Click View Product Details.
  6. Access and change your leader PIN.

Follow the steps below to access your international dial-in numbers:

Leaders Only

  1. Go to http://speakspace.tcconline.com.
  2. Enter your username and password (if you have not established an online account, please create that first).
  3. Click Login.
  4. Choose your conferencing service in the My Dial-In Information section. A new window will appear with a list of your designated dial-in numbers.

Leaders and Participants

  1. Go to http://speakspace.tcconline.com.
  2. Enter your conference code in the Join an Audio Meeting section.
  3. As you enter your conference code a link will appear above that field to view your dial-in numbers.
  4. Click View Dial-In Numbers. A new window will appear with a list of your designated dial-in numbers.

You can access your Reservationless-Audio account online at http://speakspace.tcconline.com. Once you are logged in, you have the ability to schedule and start meetings, present slides and archive your conference call on the web.