Reservationless Conference Call FAQs
You can use Reservationless audio conferencing anytime you are hosting conference calls for meetings that are less than 300 participants, and that do not require a reservation or an operator to assist in conducting a call.
To begin a reservationless call:
- At the specified time, dial your toll-free dial-in number.
- When prompted, enter your conference code followed by #.
- When prompted, press * to identify yourself as the leader.
- When prompted, enter your leader PIN followed by #.
- Press 1 to begin your conference or press 2 to change your default conference options.
- If the security passcode option is enabled, you should enter it at this time.
Instruct your participants to join the call as follows:
- At the scheduled time, dial the toll-free dial in number.
- When prompted, enter the conference code followed by the # key.
- 3. When prompted, they should provide their name followed by #.
If the security passcode option is enabled, the participant will enter it at this time.
Once dialed into your conference, simply use your telephone keypad to access these commands:
*0 | Operator assistance – conference |
00 | Operator assistance – individual |
*1 | Dial-out to a participant – leader only |
*2 | Begin/end conference record – leader only |
*3 | Change entry/exit method (recorded names, tones, silence) – leader only |
*4 | Private roll call |
*5 / #5 | Mute/unmute all lines except leader's – leader only |
*6 / #6 | Mute/unmute your own line |
*7 / #7 | Lock/unlock conference (including operator) – leader only |
*8 | Allow/disallow conference continuation – leader only |
*9 | Start/join sub-conferencing |
11 | Third-party conference start - bypass hold music to start call as leader |
*51 / #51 | Lecture mode on/off – leader only |
#99 | Disconnect all lines except leader’s – leader only |
*# | Private participant count |
** | List available keypad commands |
Owner numbers are assigned to each SpeakSpace account holder to identify that person. When you are setting up a conference with an operator or requesting edits to your account settings, your owner number is used to identify your account.
To access or change your conference code:
- Go to http://speakspace.tcconline.com
- Enter your username and password (if you have not established an online account, please create that first).
- Click Manage Your Account.
- Click View/Edit Owner Information.
- Click View Product Details.
- Access and change your conference code.
To access or change your leader PIN:
- Go to http://speakspace.tcconline.com.
- Enter your username and password (if you have not established an online account, please create that first).
- Click Manage Your Account.
- Click View/Edit Owner Information.
- Click View Product Details.
- Access and change your leader PIN.
Follow the steps below to access your international dial-in numbers:
Leaders Only
- Go to http://speakspace.tcconline.com.
- Enter your conference code in the “Get Dial in Numbers” box on the home page.
You can access your Reservationless-Audio account online at http://speakspace.tcconline.com where you have the ability manage and start meetings, change codes, update features, run reports and more.