Event Audio Solutions
With You Every Step of the Way to Ensure Audio Conference Success
We offer a range of event audio solutions and features to fit your business communication needs, whether your audience is a dozen eXecutives, investors and analysts or a 2500-member sales force.
Even with a small audience at your conferencing event with no bells and whistles, you can rely on the support of an operator who will greet participants as they dial into your call and are placed into your meeting. These events need to be executed flawlessly in order to ensure their success. From large-scale investor relations calls to small board of directors meetings, count on us to work with you step-by-step, providing the help you need before, during and after your conference.
Operator Assisted with Event Plus
When you choose Event Plus, a feature available with our Operator Assisted service, you get the added benefit of speedier entry into the call for your participants. Event Plus reduces hold times for participants by allowing them to join your call through an automated process without waiting to be greeted by an operator. An operator is available during the call to offer assistance if needed.
Whether a small event or a large one, we bring everyone together in one seamlessly planned, managed and executed event. Add features, like Q&A, recording or transcription, to ensure you get everything you need from your call. At the time of your conference, participants dial into your call and are greeted by an operator who places them into your meeting.
Premium with Event Plus
When you choose Event Plus, a feature available with our Premium service, you get most of the features available with Premium calls and the added benefit of speedier entry into the call for your participants. Event Plus is an ideal feature to select for very large calls because it reduces hold times for participants by allowing them to join your event through an automated process. An operator will not greet your participants, but is available to support everyone throughout the call.
This service allows you to take advantage of the scalability of our Operator Assisted conferencing combined with the convenience of automated entry into your event without the assistance of an operator, similar to Event Plus. What differentiates these two services is the type of information you can obtain from your participants before they join the call and how it is collected. Registration prior to your event is available along with over 40 other features to tailor your call to your needs.
|Operator Assisted||Operator Assisted with Event Plus||Premium||Premium with Event Plus||Direct Event|
|Less than 25 participants|
|More than 25 participants|
|Leader greeted by operator|
|Participants greeted by operator|
|Automated participant entry without operator|
|Conference code - required|
|Conference code - optional|
|Unique PIN - optional|
|Leader provides dial-in details|
|Participant info gathered by operator when dialing into call|
|Participant info gathered by recording when dialing into call|
|Participant info gathered prior to call|
|Registration prior to call required|
|Number of pieces of participant information collected, i.e. name and phone number||Six plus the time the participant got on the line - collected by an operator||Three collected phonetically by an operator via a recording||Six plus the time the participant got on the line - collected by an operator||Three collected phonetically by an operator via a recording||Six plus the time the participant got on the line - Six pieces collected during pre-registration and line time is collected when the participant enters their unique PIN|
|Approved Participant List|
|Relay Services (RCC)|
|News on Hold|
1 Must allow time for operators to add information from the recording. 2 Pre-registration is required in order to have information visible.